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Privacy Policy

Introduction
Resilient Mind Medicine respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

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1. Information We Collect
We may collect the following types of information:

  • Personal Identification Information: Name, email address, phone number, etc.

  • Health-Related Information: Information provided during consultations, including mental health history, treatment plans, and session notes.

  • Usage Data: Information about how you access and use our website, such as IP address, browser type, and session times.

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2. How We Use Your Information
We use your information for the following purposes:

  • To provide psychiatric consultations and services.

  • To communicate with you about your sessions and related services.

  • To improve our website and services.

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3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. All sensitive data (such as credit card information) is transmitted via Secure Socket Layer (SSL) technology and stored in encrypted databases. We comply with all relevant privacy laws, including HIPAA (Health Insurance Portability and Accountability Act) in the U.S. for health data protection.

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4. HIPAA Compliance
If you are a U.S.-based client, we comply with HIPAA regulations regarding the protection of health information. We take steps to ensure that your sensitive health data is kept private and secure. Any health-related information shared during consultations will be protected and will only be used for providing services to you.

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5. Use of AI Scribe
As part of the services provided by Resilient Mind Medicine, we may use an AI-powered scribe to assist in the accurate transcription of session notes. The AI scribe is a tool that helps us create detailed records of your consultations. While the AI scribe assists in the note-taking process, the notes are reviewed and managed by licensed professionals. Your health-related data is protected with the same level of security and privacy as outlined in the Privacy Policy.

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6. Sharing of Your Information
We do not sell, trade, or rent your personal information to others. We may share your information with third-party service providers who assist with our operations, such as payment processors, but they are bound by confidentiality agreements.

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7. Data Retention
We will retain your personal and health-related data for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

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8. Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of your health records. To exercise these rights, please contact us at 720-897-3894.

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9. Cookies
We may use cookies to enhance user experience and gather data about website usage. You can control cookie settings through your browser.

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10. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

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11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by the updated "Effective Date" at the bottom of this document.

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12. Contact Information
For any questions regarding this Privacy Policy, please contact us at 720-897-3894.

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